Frequently Asked Questions
Updating C-Pen firmware
The C-Pen Reader 3 updates itself over Wi-Fi. The Reader 2 and Exam Reader 2 update by USB: you copy an update file onto the pen from a computer, then start the update on the pen. Updates can't be undone, so check the current version first and follow each step in order. Plan for 5 to 20 minutes per update.
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