Email support@assistivetech.com.au or call 1300 088 222.
Please have your claim number, insurer name, and case manager contact details ready. If you have a letter of approval or a list of approved items, please include a copy.
We recommend confirming approval with your case manager before placing an order. We can provide product information, specifications, or a quote to support your approval request if needed.
If your agency or health service requires a supplier registration or vendor onboarding process, please contact us and we'll work through the requirements with you.
Certain assistive technology products may be GST-free when supplied to eligible recipients. Contact us if this applies to your procurement and we can confirm eligibility and adjust invoicing accordingly.