Payment & Banking Information
Bank transfer details, NDIS payment guidance, and purchase order information for Assistive Tech Australia.
Pay by bank transfer
Assistive Tech Australia accepts direct bank transfer (EFT) for all orders, including NDIS-funded purchases, invoiced orders, and bulk supply arrangements. Bank transfer is the preferred payment method for organisations, plan managers, support coordinators, and government agencies.
Our banking details are available in the document below. Please save or print this for your records and share with your accounts payable team as needed.
Download Banking Details (PDF)How to pay by EFT
- Place your order or request an invoice via our website, phone, or email.
- We will issue a tax invoice with your order total and a unique invoice number.
- Use the banking details in the PDF above to make your transfer.
- Include your invoice number in the payment reference field.
- Email remittance advice to accounts@theglue.com.au so we can match your payment and despatch your order promptly. This email is for payment confirmations only and is managed by our parent company's central finance team.
NDIS-funded orders
If your purchase is funded through an NDIS plan, bank transfer is accepted for agency-managed, plan-managed, and self-managed participants.
Agency-managed
We are a registered NDIS provider. We will process your claim directly with the NDIS.
Plan-managed
Your invoice will be issued directly to your plan manager. We have established relationships with over 1,500 plan managers.
Self-managed
Transfer directly from your nominated bank account and retain your tax invoice for NDIS records.
For Support at Home funding, the same process applies. Contact us if you need assistance confirming whether a product is eligible under your funding category.
Other payment methods
In addition to bank transfer, we accept:
- Credit and debit card (Visa, Mastercard) via our secure online checkout
- Purchase orders from approved organisations and government agencies
Purchase orders
We accept purchase orders from hospitals, schools, disability service organisations, aged care facilities, and government departments. To set up a purchase order arrangement, contact our customer support team at support@assistivetech.com.au with your organisation's details and any required supplier registration documentation.
Questions about your payment
If you have a query about an invoice, a payment you have made, or your order status, contact us:
- 📧 support@assistivetech.com.au
- 📞1300 088 222
- 🕑 Monday to Friday, 8am-6pm AEST