PACE and Agency Managed Orders for Tasmanian Participants

From 14 November 2022, the NDIS will start transitioning participants in Tasmania to the new NDIS PACE platform. This will happen when participants plans are reassessed, newly established or if your plan is ending within the next 3 to 6 months. 

You can read more about PACE and the new system test on the NDIS Website or talk to your NDIS Planner or Support Coordinator for more information.

There's an important change that NDIS is introducing with the transition to PACE called "Participant Endorsed Providers."

As orders that you place with Assistive Tech are usually completed on a "one off" basis it's unlikely that we'll already be in your "Endorsed Providers" list in PACE unless your planner has helped you add us during reassessment.

If you're on PACE and you're placing an order with Assistive Tech we strongly recommend you contact the NDIS National Contact Centre on 1800 800 110 and ask them to add us to your plan before we process your order. This +will ensure you don't experience any delays in delivery of your Assistive Technology.

How will I know if I'm affected?

Our team will be in touch directly if we identify you're a PACE participant to give you an opportunity to add us before we proceed with your order.

Do I have to endorse Assistive Tech as a provider?

No, you don't but your order may be delayed by up to 10 days due to NDIS processing timelines if you don't.

NDIS have told us they're looking for ways to make it easier for you to work with new providers as the system rolls out but for now if you're in Tasmania and you have an agency managed plan, talk to our team and we'll help you through the next steps so we can get your technology ordered and shipped as quickly as possible.