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Updated Guidance on Noise Cancelling Headphones and the NDIS

Noise cancelling headphones are commonly used by people with disability to help manage sensory overload, reduce anxiety, and improve focus. However, recent changes to NDIS rules have caused confusion about whether these items can still be funded.

This article explains the latest guidance in plain English, so you can understand what has changed and what it means for your NDIS plan.


Background: NDIS Support Lists (Introduced 3 October 2024)

On 3 October 2024, the NDIS introduced updated Support Lists. These lists clarify which items are:

  • NDIS funded supports
  • Not funded by the NDIS
  • Replacement Supports

The purpose of the Support Lists is to clearly separate disability-specific supports from everyday personal or household items.


Updated Guidance from the NDIS (25 September 2025)

On 25 September 2025, the NDIS provided updated guidance directly to Assistive Tech.

Under this guidance, noise cancelling headphones are now classified as “Personal Items”.

This classification affects how (and if) these items can be funded under the NDIS.


What Does “Personal Item” Mean?

A personal item is something that:

  • Is commonly used by the general public
  • Is not considered disability-specific by default
  • Is usually paid for by individuals outside the NDIS

Because noise cancelling headphones are widely available and used by people without disability, they are now treated differently under NDIS funding rules.


Plain English Summary: What This Means for You

1. You cannot apply via a Replacement Supports Application

Plain English:
You can no longer use a Replacement Supports Application to request noise cancelling headphones.

Even if you previously received headphones this way, the NDIS has confirmed this option is no longer available.

2. Low Cost Assistive Technology funding cannot be used

Plain English:
You cannot use general low cost assistive technology funding to purchase noise cancelling headphones.

This applies even if the cost is relatively low and even if the headphones help with sensory regulation.

3. The item must be approved during a plan review

Plain English:
If you believe noise cancelling headphones are essential for your disability support, they must be:

  • Discussed during your NDIS plan review
  • Specifically assessed by your NDIS Planner
  • Clearly listed (itemised) as a funded support in your plan

Without this explicit approval, the NDIS will not fund the item.


Important Disclaimer

The information provided in this article is based on current NDIS guidance available to Assistive Tech at the time of publication.

NDIS funding decisions are made by the National Disability Insurance Agency (NDIA) on a case-by-case basis and may vary depending on individual circumstances, evidence provided, and plan goals.

This article is intended for general information only and should not be taken as formal funding advice or a guarantee of approval.

We recommend confirming your specific situation directly with your NDIS Planner.


How Assistive Tech Can Help

Assistive Tech understands how confusing NDIS rule changes can be.

We can help you:

  • Understand current NDIS guidance
  • Prepare for plan review discussions
  • Explore alternative supports that may be easier to fund

If you’re unsure about your options, our team is here to help explain the process in simple, easy-to-understand language.


Frequently Asked Questions (FAQ)

Are noise cancelling headphones still NDIS funded?

Generally no. They are now classified as personal items unless specifically approved and itemised in your NDIS plan during a plan review.

Can I use low cost assistive technology funding?

No. The NDIS has confirmed that general low cost assistive technology funding cannot be used for noise cancelling headphones.

What if my therapist recommends them?

A therapist recommendation alone does not guarantee funding. The item must still be approved and listed by your NDIS Planner.

Can Assistive Tech provide advice?

Yes. We can help explain current guidance and support you to prepare for discussions with your planner or support coordinator.

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